***SUMMER SALE HAPPENING NOW***
***SUMMER SALE HAPPENING NOW***
--How do I select the correct Irish flat cap size?
See home page menu selection "CAP SIZE CHART" for help, and please contact us if you need further assistance!
--How do I clean and care for my DOGGED Boston scally caps?
See "CAP CARE - CLEANING YOUR SCALLY CAP" below.
--What if I want to return or exchange my unworn merchandise?
Please see "RETURNS/EXCHANGES" below, and please contact us if you need further assistance!
--Do you have a brick-and-mortar store?
We're online only - to pass the savings of not paying overhead for a physical location to our customers - but we ship anywhere in the United States!
--Why is DOGGEDWEAR's Irish flat cap pricing lower than competitors?
We know for a fact the manufacturing of our Boston Scally caps happens through the same channels - we just run leaner and smarter and pass the savings to our customers. SAME products and quality and service, more affordable for you!
--Where are DOGGEDWEAR's products made?
All design is done in-house in the U.S.A. Some manufacturing is done in the P.R.C. and some manufacturing is done in the U.S.A.
--How long until I receive my order?
DOGGEDWEAR typically processes all orders same day or within two days, and domestic orders are shipped via the United States Post Office priority mail. Speedy and patriotic! International orders process within 1-3 days and carrier delivery is extended due to international considerations. All orders are shipped nicely packaged with a free DOGGEDWEAR decal.
--How secure is DOGGEDWEAR.com?
Very secure! We're hosted by godaddy. Order with absolute confidence!
--Can I place my order by telephone?
Because our site is encrypted and 100% secure, all orders are placed through the site only.
--Can I add to my order I already placed?
We wish we could, but no, we process quickly and there is no way to alter an order already submitted. We welcome and greatly appreciate your business!
--What forms of payment can I use?
All major credit cards as well as Paypal!
--Do you offer gift cards?
Not yet, but we may do so in the future.
Please contact us through our standard "CONTACT US" home page menu selection.
--Do you offer a wholesale program?
Not currently, but we do have a couple of potential wholesale partner channels in mind, please feel welcome to contact us through our standard "CONTACT US" home page menu selection.
We recommend hand care only (no washing machine cleaning). Spot cleaning with a mild detergent (Woollite works well) and allowing to naturally dry (no mechanized dryer) works best. If you do use a dryer machine, we recommend drying for no longer than 10 minutes at low heat just to freshen the cap.
We suggest turning your DOGGED T shirt inside out before washing and drying (to preserve the graphics).
RETURNS - UNWORN items may be returned within 14 days of having been shipped for merchandise refund (sorry, no refund of shipping fees). Although not required, a short note explaining the refund is appreciated because it happens so rarely.
EXCHANGES - UNWORN items may be exchanged within 30 days of having been shipped for a like product (for example, same cap or shirt, different size, or same cap or shirt, different color). Sorry, no refund of shipping fees.